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Help Desk

We'd love to help you out!

Please check the FAQ options below for answers to commonly asked questions.


Your Account

How do I sign in to my account?

You can sign in to your account with a one-time code or with your password. If you wish to sign in without your password, just enter your email address and leave the password field empty. A one-time use link will be sent to your email address.

How do I create an account?

To create an account, visit your Account page, enter your email address, and leave the password field empty. An account will be created and instructions to sign in will be emailed to you.

I've forgotten my password, how do I reset it?

We currently don't have functionality to reset your password, but you can use passwordless sign in. Just enter your email address in the email field & leave the password field empty. A one-time use link will be sent to your email address with details of how to sign in.